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Terms and conditions of sale

All our products are NOT suited for children under 14 years of age.

By placing your order, you agree to the sales conditions and that you’re older than 14. MiniWorlds does not take any responsibility for false declarations.

Payment options:

For your orders, we accept the following payment options:

PayPal: through the online store
Credit Card:    Visa, Maestro,  Mastercard, American Express (through the online store)
Postepay:  bank deposit on card n°:
5333 1710 1384 7526, Cicero Giuseppe ( c.f.  CCRGPP72L08C139D )
Bank Transfer: IBAN   IT62N0306920200100000009684 Banca San Paolo, Legnano Branch 20025 Corso Italia 49

When placing the order you will receive by e-mail informations concerning the method of payment
Miniwords does not see or calculate any element of yr. credit card

To get more info  relating method of payments CLICK HERE

Shipping Information

Once the payment has been sent, it coul be necessary to wait up to 5-8 working days before the package will be shipped.
Painted Dungeons may be shipped up to 10-15 working days after the payment since the painting is hand made.
In the event of delays or problems we will send you an email to keep you updated.
Packages will be shipped by Italian Posts or by courier. For Australia only Courier.
The choice it's up to you.

International shipping

Italian Postal Service Delivery in  10-25 working days

Express Courier Express Courier (UPS/Fed EX) delivers in 3-7 working days.

The shopping cart automatically calculates the shipping cost.

Miniworlds suggests the Express Courier for international shipping: safer and quicker compared to Italian Posts.

In case of wrong shipping method, Miniworlds will contact you.

Please send us an e-mail for more information on shipping:    Ask for Info

Right of withdrawal :

Right of  withdrawal under article 5 of Legislative Decree no. 206/05 (Consumer Code) for the protection of consumers, regulating distance contracts.
The customer has the   right to withdraw ,  if the product   does not meet   thei demands ,  without penalty and   without specifying   the reason, within   and not   later than ten days   ( 10)  of the date   of   receipt of goods .
To exercise the right   of withdrawal, the   customer   must send   a registered letter   with return receipt   to   " MiniWorlds  Cicero   Giuseppe   Via   Manzoni   46 20010   Canegrate   ( MI)"  a notice of termination   specifying   the description   and quantity of products   you intend to return .
This communication can   be anticipated   by email   at the address ,  provided confirmed by   registered mail   within   48h .
Our   customer service department will   re-contact   the buyer   as soon as  possible,  advising   on the   most suitable mode   for the return   ( in this case  the shipping costs   are the responsibility   of the Customer ,  in accordance with   Legislative Decree no.   185/99 , which provides that  the   consumer has the   right to   withdraw without penalty   and   that the only charge   against him are   those relating to the   return of the product ).
The   return of the goods ,  in a suitable   packaging   that   protects   the integrity of the content ,  must be   made to the address   above no later   than ten   days after receipt .  Since   shipping costs  are  entirely borne by the   customer ,  the choice   of the means   to be used   will be   at your discretion .
As soon as we   receive   the package with   the return ,  it will be our care to   verify   the integrity   of the purchased item ,  which must be   complete with   all   original parts   ( including any documentation and  accessories ):  in the case of   items   damaged or tampered , we may not  arrange   to refund the amount   paid for the purchase   of products.   ( The  integrity of the property   returned is   an essential condition   for the exercise   of the right   of withdrawal ).
Once evaluated   the   integrity of the goods,   we will refund   the amount paid   within   48 hours   by bank transfer   or money order .

Privacy act:

Personal data is collected for the purpose of registering the customer and provide him with the procedures for the execution of the contract and the necessary communications; these data are processed electronically in compliance with laws and can be produced only at the request of the judicial authority. The party enjoys the rights under Art. 7 d. lgs. 196/2003, namely: to seek confirmation of the existence of their personal data at the headquarters of MiniWorlds; to know their origin, the logic and purpose of their treatment; to obtain the updating, correction, and integration; to request cancellation, transformation into anonymous form or block in the event of unlawful processing; to oppose their processing for legitimate reasons or if the data is used for sending advertising material, commercial information, market research, direct marketing and interactive marketing communications.
The erasing   of their personal data   is   subject to sending a   written communication sent by   mail to the   headquarters of   MiniWorlds .  The owner of   the collection   of personal data is   the company   MiniWorlds   Cicero   Giuseppe   Via   Manzoni   46 20010   Canegrate   ( MI)  P.IVA   08625910966
MiniWorlds   guarantees that any information   provided for promotional purposes   will be   treated   in   compliance with the Decree   LGS .  196/2003 .  MiniWorlds   also announces that, following  Decree no .  196/2003 ,  user data   supplied   at the time of   signing the purchase order   and/or the compilation   of the invoice are   excluded from the consent   as collected   in   accordance with the tax   /   taxes provided by   law, regulations   and legislation   and ,  in any case ,  for the sole   purpose of meeting the   obligations under   the purchase contract which   is   a party and/or the acquisition   of the   necessary contractual information   only ever put   on   the latter's request   ( Art.  24 ,  Lett . A and   B ,  D.   LGS .  196/2003 ).

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