Terms and conditions of sale
All our products are NOT suited for children under 14 years of age.
By placing your order, you agree to the sales conditions and that you’re older than 14. MiniWorlds does not take any responsibility for false declarations.
For your orders, we accept the following payment options:
PayPal: through the online store
Credit Card: Visa, Maestro, Mastercard, American Express (through the online store)
Postepay: bank deposit on card n°: 5333 1710 1384 7526, Cicero Giuseppe ( c.f. CCRGPP72L08C139D )
Bank Transfer: IBAN IT62N0306920200100000009684 Banca San Paolo, Legnano Branch 20025 Corso Italia 49
When placing the order you will receive by e-mail informations concerning the method of payment
Miniwords does not see or calculate any element of yr. credit card
To get more info relating method of payments CLICK HERE
Once the payment has been sent, it coul be necessary to wait up to 5-8 working days before the package will be shipped.Painted Dungeons may be shipped up to 10-15 working days after the payment since the painting is hand made.In the event of delays or problems we will send you an email to keep you updated.Packages will be shipped by Italian Posts or by courier. For Australia only Courier.The choice it's up to you.International shipping
Italian Postal Service Delivery in 10-25 working days
Express Courier Express Courier (UPS/Fed EX) delivers in 3-7 working days.
The shopping cart automatically calculates the shipping cost.
Miniworlds suggests the Express Courier for international shipping: safer and quicker compared to Italian Posts.
In case of wrong shipping method, Miniworlds will contact you.
Please send us an e-mail for more information on shipping: Ask for Info
Right of withdrawal :
Right of withdrawal under article 5 of Legislative Decree no. 206/05 (Consumer Code) for the protection of consumers, regulating distance contracts.
The customer has the right to withdraw , if the product does not meet thei demands , without penalty and without specifying the reason, within and not later than ten days ( 10) of the date of receipt of goods .
To exercise the right of withdrawal, the customer must send a registered letter with return receipt to " MiniWorlds Cicero Giuseppe Via Manzoni 46 20010 Canegrate ( MI)" a notice of termination specifying the description and quantity of products you intend to return .
This communication can be anticipated by email at the address firstname.lastname@example.org , provided confirmed by registered mail within 48h .
Our customer service department will re-contact the buyer as soon as possible, advising on the most suitable mode for the return ( in this case the shipping costs are the responsibility of the Customer , in accordance with Legislative Decree no. 185/99 , which provides that the consumer has the right to withdraw without penalty and that the only charge against him are those relating to the return of the product ).
The return of the goods , in a suitable packaging that protects the integrity of the content , must be made to the address above no later than ten days after receipt . Since shipping costs are entirely borne by the customer , the choice of the means to be used will be at your discretion .
As soon as we receive the package with the return , it will be our care to verify the integrity of the purchased item , which must be complete with all original parts ( including any documentation and accessories ): in the case of items damaged or tampered , we may not arrange to refund the amount paid for the purchase of products. ( The integrity of the property returned is an essential condition for the exercise of the right of withdrawal ).
Once evaluated the integrity of the goods, we will refund the amount paid within 48 hours by bank transfer or money order .
Personal data is collected for the purpose of registering the customer and provide him with the procedures for the execution of the contract and the necessary communications; these data are processed electronically in compliance with laws and can be produced only at the request of the judicial authority. The party enjoys the rights under Art. 7 d. lgs. 196/2003, namely: to seek confirmation of the existence of their personal data at the headquarters of MiniWorlds; to know their origin, the logic and purpose of their treatment; to obtain the updating, correction, and integration; to request cancellation, transformation into anonymous form or block in the event of unlawful processing; to oppose their processing for legitimate reasons or if the data is used for sending advertising material, commercial information, market research, direct marketing and interactive marketing communications.
The erasing of their personal data is subject to sending a written communication sent by mail to the headquarters of MiniWorlds . The owner of the collection of personal data is the company MiniWorlds Cicero Giuseppe Via Manzoni 46 20010 Canegrate ( MI) P.IVA 08625910966
MiniWorlds guarantees that any information provided for promotional purposes will be treated in compliance with the Decree LGS . 196/2003 . MiniWorlds also announces that, following Decree no . 196/2003 , user data supplied at the time of signing the purchase order and/or the compilation of the invoice are excluded from the consent as collected in accordance with the tax / taxes provided by law, regulations and legislation and , in any case , for the sole purpose of meeting the obligations under the purchase contract which is a party and/or the acquisition of the necessary contractual information only ever put on the latter's request ( Art. 24 , Lett . A and B , D. LGS . 196/2003 ).